Refund policy
No refunds, We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange .
To be eligible for an exchange , your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Size exchange or store credit only.
To start an exchange, you can contact us at goldenluxeboutiquee@gmail.com.
You can always contact us for any question at goldenluxeboutiquee@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non-returnable items
Certain types of items cannot be exchanged , like accessories and shoes. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.